FAQs

Why should I go solid?

Our solid bars not only reduce the amount of plastic being disposed of into landfills, but they also last longer than their liquid counterparts.

Why am I going through my bars quickly?

Handmade soap needs a little more care than its chemical-laden counterparts. As it is full of all the natural oils, it needs to be well drained when using. The less of the soap touching a flat, wet surface – the better, so we recommend you choose a good soap dish.

Do you use preservatives?

No, all of our products are preservative free. We are passionate about creating products with natural ingredients because nature has such an abundance of stunning raw materials to work with. And of course, by refraining from the chemicals and synthetic fragrances, you can be sure that it is good for your body and the environment.

How much does domestic shipping cost?

For all NZ orders over $50, shipping is free, excluding rural deliveries. For smaller orders, delivery to NZ urban addresses (tracked) is $5 and to NZ rural addresses (tracked) it is $7.

How much does international shipping cost?

We are happy to send our bars around the world however the costs will depend on your order size and location. The fees will be calculated as you proceed through the check out process.

What is your Happiness Guarantee?

If in the extremely unlikely event you are not satisfied with your product you can return it, no questions asked with 30 days of the date you ordered. You can choose from either a store credit or a full refund (including the shipping you paid). And that's our Happiness Guarantee!

The Dish Swish Soap Shaker, is an easy-to-use tool for hand-washing dishes.

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